Master script
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Master script
Discovery
Thanks for taking a few minutes today, Marcus.
Just so you know, this call is recorded for both our records.
So Marcus, you mentioned you want your family taken care of if anything happened to you. Tell me a little about who is at home.
If they mention children, note each age. The number and ages of dependents drive the coverage recommendation later.
And who depends on that income the most, day to day?
Tell me about the home. Do you own it or rent?
Is there a mortgage on it, and roughly how much is left to pay?
Aside from the house, what would you want taken care of if you were gone?
Let me put a couple of options together so you can see what this looks like.
Step 4 of 12
Living application
Fills as you talk
Living application
22%
Applicant
Marcus Bell
Mar 12, 1991
Client profile
7 capturedMB
Marcus Bell
34 · Austin, TX · warm lead
Household
Married, two children (6 and 3)
Reason for coverage
Replace income, cover the mortgage
Health
Nonsmoker, no medications
Occupation
Electrician, independent
ChatPBG
Private to youSuggested next move
Marcus has two young kids and a mortgage. This is the moment to ask what he still owes on the house, so the coverage number tells its own story.
Live transcript
ListeningYou08:12
Tell me a little about who is at home with you.
Marcus08:20
It's me, my wife Elena, and our two little ones. Six and three.
You08:31
That's a full house. And you're the one bringing income in right now?
Marcus08:39
Yeah, Elena stays with the kids. Everything runs on what I make.
and honestly the mortgage is the thing that keeps me up at…